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*Mon-Sat, 9AM-5:30PM PST
 Sun: Closed


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LAPTOP COMPUTERS
ULTRA-MOBILE PC
Apple Notebooks
MOBILE PHONES
DIGITAL CAMERAS
CAMCORDERS
MP3 PLAYERS (iPod, Archos, Zune...)
DiGITAL PIC FRAMES
BINOCULARS
STORAGE (Hard drives)
INTERNAL HARD DRIVES
CPU Processors
MOTHERBOARDS
SOUND CARDS
BLUETOOTH
VIDEO CARDS
VOICE RECORDERS
CALCULATORS
WATCHES
SHAVERS
MICE
MEMORY
HOME DVD PLAYERS
PORTABLE DVD
FISHFINDERS
GAMING (Nintendo,PS3,...)
WEBCAMS
PEDOMETERS
TOYS (Lego, Barbie,...)
MEDIA
LAPTOP CASES
CAMERA ACCESSORIES
iPod ACCESSORIES
APPLE iPod
WIRELESS n' NETWORKING
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ELECTRONIC DICTIONARIES
ARCHOS MP3 and More...
CAR VIDEO
Discontinued Products
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Apple MacBook

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Frequently Asked Questions

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NOTE: If you have a question that is not answered below feel free to contact us: We'll be glad to help! 
 
    SHIPPING: click here.

Q: When I receive my order in Cyprus will I have to pay any VAT ?
A: YES. When you make a purchase from the US (United States) your purchase is subject to VAT upon arrival in Cyprus. The VAT, curently at 15%, will be collected at the time of delivery. The price you see listed here on the site does NOT include the VAT. Buyer is responsible for paying the VAT. iPelagos.com will NOT compensate its customers for that.

Q: When I place an order on your site do I have to pay SALES TAX ?
A: NO! When buying from the US, unlike buying from any EU country, you pay no sales tax. The price you see listed, plus shipping costs, is your final price.

Q: Besides the 15% VAT I'll have to pay do I also have to pay any imports tax?
A: NO! For the products that iPelagos.com is selling you pay no imports tax. Just the 15% VAT.

Q: Since I'll have to pay VAT @ 15% in Cyprus when I receive my order does that imply that it's cheaper and smarter for me to buy from Europe?
A: ABSOLUTELY NO! If you buy from Europe or even from Cyprus you pay VAT at the time of purchase. With us you pay NO VAT at the time of purchase but you pay it when your order arrives in Cyprus. Therefore, as far as that aspect goes, it is indifferent where you are buying from only buying from the US it is most of the time cheaper.

Q: What is the WARRANTY offered on the products?
We only accept returns within the first 30 days from the day purchase. After that most of the products come with the 1-year International Limited Warranty. Note that, in the unlikely event your product needs to be repaired, the manufacturer might not necessarily have an ASP (Authorized Service Provider) in Cypurs so you will have to send it to the nearest to Cyprus ASP in Europe. iPelagos.com can assist you in the process of claiming your warranty providing you with helpful information to speed things up. (More on Warrranty)

Q:
Your prices are listed in US dollars. What is the corresponding price in CY pounds?
A: On the top of any page you can choose, through the scroll-down menu, to view the price in any other currency you want, besides US dollar, including CYP. But if you want to do it manually and obtain a more accurate conversion whatever price you see in US dollars simply divide by the USD/CYP exchange rate to convert to CY pounds. For today's most recent exchange rate click here. For example, if the rate is set at 2.3, something listed for $1160 would be worth £505 (1160/2.3). Also note that it is your responsibility to confirm with your bank the accuracy of this exchange rate at the time of purchase. Also notice that your credit card might not be processed immediately so we are not to be help responsible for possible slight changes in the exchange rate.

Q: What are your SHIPPING charges?
A: For shipping details click here

Q: How can I view the status of my order?
A: For all orders you have placed with us you will be able to obtain a status of it by logging into your account and choosing "Track my Orders". This will bring you up to speed on your order status and if the package has been shipped you will be provided with a tracking number. Then click here and use that tracking number to track your package.

Q: What kind of payments do you accept?
A: We accept Master Card, Visa and Paypal (including all other major credit cards through Paypal).

Q: Do you accept COD (Cash on Delivery) ?
A: We do NOT accept cash on delivery.

Q: When I place my order, why do you need to know the issuing bank of my credit card?

A: The issuing bank we need so we can verify with them that you are the actual owner of the credit card you have used on our site as well as that the shipping address you used matches with your billing address, i.e. where you receive your bank statements. In the meantime, all fraudulent and unauthorized transactions will be reported to the authorities for further investigation.

Q: Will you ship to UNCONFIRMED addresses?

A: ABSOLUTELY NO! The billing address of the credit card you use will have to match with the the shipping address. Otherwise the payment will be refunded immediately and the transaction will NOT be completed. Also note that you need to be the owner of the credit card you use. All payments pass through a rigorous screening process before associated orders ship. Anauthorized usage of (stolen or not) credit cards will be reported to the authorities.

Q: What is "billing address"?
A: Billing address is the address where you receive your bank statements. In other words, that is the address that your bank has on record. If you wish to have your item shipped to an address other than your billing address please call your bank in advance to add that address to your record.

(ipelagos.com)
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Orders placed by 11:00pm CY time are shipped out same or next business day. Orders placed before 6:00pm CY receive extra Priority ++++++ Insurance against loss or damage comes standard ! Thank you for visiting iPelagos.com, your #1 trusted online Computer Shop.



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